Privacy Policy

At, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your sample orders and to provide a more personalized sampling experience on our site.

How Do We Use the Information We Collect?

When you become a Sampleraid member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender, date of birth, marital status and information about your family and pets.
Sampleraid may share data with trusted partners to help us perform statistical analysis. All such third parties are prohibited from using your information except to provide these services to Sampleraid and they are required to maintain confidentiality.
Your name and address information is used solely to process sample orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than sample order fulfillment.
Your demographic information (gender, date of birth, etc.) is used for several purposes:
Demographic information is provided back to our customers (companies that provide us with product samples for you to select) in an aggregated way. For example, we may tell a customer that 65% of our members who selected their samples were male while 35% were female. We never release individual demographics to a customer or any other party without your consent, except to the extent necessary for order fulfillment. These parties are contractually obligated with Sampleraid to use your information only for the purposes of shipping your samples.
Sampleraid uses demographic information in aggregated terms to tailor our sales efforts. For example, if we know that 65% of our members have dogs we will try to line up some dog-related samples for our site.

Our Use of Log Files

When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. We may also combine log file data with demographic information in aggregate form to analyze trends. For example we may find that in general, men prefer different site features than women. We may also combine log files with cookie information to aggregate information. Log files are not tied to personally identifiable information.

Site Security

All Sampleraid employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us.

Use of Intermediaries

Sampleraid utilizes the services of an intermediary - the U.S. Postal Service - to send out the samples our subscribers have selected. To our knowledge, the U.S. Postal Service does not store, retain or use the information in any way. In some cases, we also use the order fulfillment services of third parties to get samples to you. Sampleraid has no control over the use of your information by these third parties for any purpose other than shipping your samples.

Correcting/Updating Your Personal Information

After becoming a Sampleraid subscriber you may correct/update your personal information by clicking on your username link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the Sampleraid site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Posting Information

If you use a bulletin board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.


From time to time we may send out email messages alerting you that samples are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your samples, or 3) we need to contact you for administrative purposes such as winning a contest. You may click here to opt out of promotional e-mails by contacting our member services group. Administrative e-mails will not contain promotional materials.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.


We may correct or supplement your address information with standardized postal representation in order to ensure that your samples get delivered. We do this since we want to make sure that our members receive the samples they order and to lower costs associated with our sample programs.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. Our site utilizes persistent cookies to identify you. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Consent

By using our Web site you consent to the collection and use of the information you provide to us as described above. If we are going to use your personally identifiable information in a manner different from that stated at the time of collection, we will notify via e-mail. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post the notice we will also e-mail users, notifying them of the changes in our privacy practices.

Your Feedback is Always Welcome

We welcome your comments and questions about our privacy policy - or anything else you might want to discuss.
You can reach us via email at

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